Tag: fax15

Fresno’s new night bus service comes with some big asterisks

Fresno’s bus system (FAX) recently launched “night” service on May 1st. When I wrote about this news, details were quite sparse. Indeed, the FAX website didn’t update with the new schedules until the first day of the extended service. Unfortunately, some of those details have been disappointing.

Here are the issues which really only became clear AFTER service launched.

  • Only Monday to Friday
  • 1 hour wait between buses after 6pm 
  • Only 5 routes offering “night” service 
  • ….and only on select portions of those 5 routes

What is night service? 

The reason I am putting quotation marks around “night” is because in most cities, the announcement of night service tends to mean buses running at 2am, 3am or 4am. In Fresno, “night” means new service between 9pm and midnight. Critically important, yes, but a reflection of how poor service used to be. 

Only Monday to Friday 

I had guessed the first point, based off the newsletter announcement, so it wasn’t as much of a surprise. However, it is still ridiculous that bus service on Saturdays, across all of Fresno, ends at around 7pm. To be fair, service was not reduced on weekends, so there has not been a decline in service. That being said, the new “night” service highlights how poor weekend service is. That is something that should be addressed.

Long headways 

Another concern is that nothing pre-launch talked about frequencies at all. Earlier this year, FAX launched “FAX-15,” or buses running every 15 minutes (vs every 20 or 30) on select lines. However, that service level ends early, before 7pm. On route 38 for example, one of the busiest lines in the system, buses arrive every 15 minutes from start of service (6:15am) until 7pm. Then there is a 35 minute wait, followed by a 57 minute wait, and the last 4 runs are an hour apart. Line 30, the busiest route, and the future fake BRT line, is actually less impressive. 6am – 5:30pm – every 15 minutes Then 20 minutes, then 35 for 3 runs, then 45 minutes, and finally once an hour from 9pm to midnight.

It’s also important to note that FAX STILL lacks a bus tracker. So an uneven schedule is even worse for riders, since you can’t memorize the times. Click to read more!

A Look at Construction on Fresno’s Fake BRT, and New FAX15 service

Improvements have arrived to Fresno’s bus system (FAX). The most impactful, for riders, was the introduction of FAX15 on January 9th. The initiative saw the return of 15-minute frequencies on portions of route 9 and 38, from 6am to 6pm. What most cities consider “standard service” is a luxury Fresno riders will be happy to have.

FAX15

Oddly enough, none of the marketing for the new service mentioned what routes were affected. The new webpage said “Shaw and Cedar.” fax15 ABC-30, the Fresno Bee, and all other reported the same: =&0=& The route maps, and the system map, indicate the enhanced service area with a dash system.A PDF was also created that sort of shows it.

So why is this happening? 
You might remember recently I posted about how Fresno held a workshop on emphasizing frequency over bus coverage. In that plan, the idea was to keep the FAX budget constant, while increasing frequency on key routes. The cost came from pulling buses on other routes, along with savings from route changes and finding efficiencies. 
None of that happened this month however. The FAX network continues to look almost identical to the system designed in the early 1970’s.
So where did the money come from?
Well, you might remember that about a decade ago, Fresno already had 15-minute frequencies. Indeed that lasted for three years.
In both cases, then and now, the answer comes from Federal Grants. Grants for funding operations are incredibly rare, and yet Fresno has benefited twice. Of course, last time, once the grant ended, Fresno didn’t add a single dollar into the budget, so frequencies fell back to 30-minutes. However, this caused immediate overcrowding, as the 15-minute “trial” was a success. By moving buses around, FAX compromised on 20-minute rush hour frequencies on the main 3 lines, at the expense of other routes which have since vanished. Click to read more!