Day: May 21, 2011

Riding the bus in Fresno (FAX). Step 1: Where do the buses go?

FAX = Fresno Area Express

So a few days ago I said I would be talking about the not-so-great bus system in Fresno. Apparently, whenever I say “tomorrow” I get delayed, so I will no longer be saying that.

Anyway, let’s begin by looking at the way a new rider might approach riding the system: Online.

What are the routes? How do I get to work? What is the fare? How does one pay? Can I get home?

The rider expects to find all these answers quickly online.

So the first interesting note (and, well, fail), is that FAX does not have its own website. It’s a department in the city website, alongside trash collection, parks and council meetings. Click to read more!